Privacy Policy

Before processing your personal information, we ask for your consent. Where your consent in not needed, we may rely on any or a combination of the following legal basis to process your personal information:

• the processing is necessary to take steps before entering into a contract or to perform our contractual obligations towards you,
• the processing is necessary to comply with our legal or regulatory obligations,
• the processing is necessary for our legitimate interest and does not unduly affect your interests or fundamental rights and freedoms. When processing your personal information on this basis, we strive to maintain a balance between our legitimate interests and your privacy. Examples of data processing performed based on our legitimate interests include:
  • Planning and improving our products and business,
  • Responding to your queries and handling your requests,
  • Managing our systems and networks,
  • Protecting our rights and safety and/or that of our affiliates,
  • Contacting you in case of misuse or fraudulent behavior on our website.
• the processing is necessary to protect yours or others vital interests.
• the processing is necessary for reasons of substantial public interest, based on the applicable laws.

Please be assured that we share your personal information only on a need-to-know basis, in a manner that ensures its protection, or to the extent it is necessary to comply with applicable regulations. Any personal information collected through this website may be shared with or accessed by:

• Subsidiaries and affiliates of APSL in other countries for maintaining our databases or to efficiently deliver our services.
• IT system service providers that we have engaged to help us maintain the website and any associated services, such as adverse event reporting.
• Third-party analytics tools such as Google Analytics for enabling the functionality of the website and providing you with a better experience.
• Our employment and recruitment agencies and consultants when you share your CV/resume with us.
• Any professional consultants, such legal and financial advisors and auditors.
• Any law enforcement agency, regulator, or court, if required to comply with the applicable law(s).

We do not sell your personal information collected through this website with any third parties.

APSL does not provide services that are directed at children. Through this website, we do not request or knowingly collect or process any personal information of individuals under the age of majority in any country. If you have shared the personal information of anyone who will be considered a minor in your country, please reach out to us with a request for deletion through the Contact Us page. We will immediately remove this personal information from our databases.

We have implemented the appropriate technical and organizational measures to ensure your personal information remains protected. These measures have been designed to provide an adequate level of security, maintain confidentiality, and prevent unauthorized access to your personal information.

The measures we implement meet industry standards and ensure that they protection your personal information in an appropriate manner that is required depending on the nature of the personal information.

We will only retain your personal information for as long as necessary to fulfil the purpose for which it was collected, to comply with legal or regulatory requirements or until we have received a request from you to delete such information.

We take reasonable measures to process your personal information in a lawful manner. You have the following rights regarding your personal information, which you can exercise under the conditions and within the limits set forth in the applicable law:

• the right to be informed about what personal information we have about you and how we process it,
• the right to access and obtain a copy of your personal information as processed by us,
• right to correct or update your personal information if you believe that any information relating to you is incorrect, obsolete, or incomplete,
• the right to request the erasure of your personal information,
• the right to withdraw your consent at any time, without affecting the lawfulness of the processing before such withdrawal,
• the right to object, in whole or in part, to the processing of your personal information. With certain exceptions, this includes the right to object to direct marketing and the right to object to your personal information being used for research,
• the right to request its portability, i.e., that the personal information you have provided to us be returned to you or transferred to the person of your choice, in a structured, commonly used and machine-readable format without hindrance from us and subject to your confidentiality obligations,
• the right to object to automated decision-making including profiling, i.e., you can request a human intervention in any automated decision-making process related to processing of your data and where such processing is not based on your consent, authorised by law or necessary for the performance of a contract. However, we don’t currently make decisions solely using automated processes.
• the right to grievance redressal for any grievances you may have concern regarding the manner in which your personal information is processed.
• the right to nominate another individual to exercise your privacy rights on your behalf in case of your death or inability to do so.

If you want to exercise the above rights or have any questions related to processing of your personal information, you may send an email to our Data Privacy Officer at dataprivacy@drreddys.com.

In case you are not satisfied with how we process your personal information, you can address your concern to our Data Privacy Officer using the email Id, and your concern will be investigated further.

If you still do not receive a resolution for your grievance, you also have the right to file a complaint with the competent data protection authorities, in addition to your rights above.

We may change or update this Privacy Notice from time to time, which will be indicated by the ‘Last Updated date’ mentioned at the start of this notice. Please keep checking this notice occasionally so that you are aware of any changes. If you have any additional questions, please reach out to us through the Contact Us page.

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